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It can be said that in the food services industry – be it café, restaurant or caterer that perception and image are everything. Once listed in your local newspaper as having been noted – or even closed down by your local city, state or provincial health department authorities and you are as good as finished. Dead in the water for forever. Once in people minds – especially if the newspaper article is graphic and descriptive and all most of your customers or potential customers can say or think about your establishment or food service is “yuk” and “I will never go there”. If you are a caterer then you can well think about canceled events that you have booked never mind a dearth of the new meal and catering contracts and bookings are they weddings, bar mitzvahs or staff Christmas parties.

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As with most things and events in life and in the food services, hotel and hospitality service industries prevention is key. Count on it. A major role of fire departments is prevention and so should pest prevention be in your case.

Not every rodent is an attractive pet hamster. To keep those pesky pest rodents – in most cases rats and mice – away the first rule and step are for operators of food service establishments to ensure that there is absolutely no way for these pests to gain entry into their establishments. What this means is that all plumbing and electrical lines must be sealed perfectly tight and sealed tight. Next, in addition, all holes and cracks in the drywall areas need to be patched promptly and well. Another alternate means of entry for these lovely animals is through open delivery doors. Using mechanical traps, in these high-risk areas of encroachment and entry usually does the trick. If possible it is always best to catch these pests alive. They can always be dropped off at night in the immediate vicinity of any of your worst competitors.

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